Refund Protection is available during the checkout flow and is designed to be straightforward and user-friendly. The option can be presented in multiple ways, making it easy to understand and choose the one that best suits your needs.

1. You can select Yes and add Refund Protection to your cart.

2. You can select No and remove Refund Protection from your cart.

3. In some cases, you can “downgrade” your experience, which is another way to remove Refund Protection from your cart.

Conditional Refund Protection is available for purchase during the check-out flow.  You will see a Refund Protection offering on the box office or booking agency’s web page before the order is processed or completed which allows you the ability to select yes or no for our protection. Protection is only available at the time of purchase and we are not able to provide after-purchase protection.

These answers are being provided for informational purposes only and do not bind the refund protection provider or seller of the tickets, registrations, or reservations you purchased. The sole document that governs your coverage is the refund protection wording provided to you upon purchase