Conditional Refund Protection protects an individual against certain situations that would keep them from attending their event. This does not provide protection for the event promoters or hotel if the date, time, or any other parameters change and people are no longer able to attend, due to the event promoters canceling or postponing the event.

These answers are being provided for informational purposes only and do not bind the refund protection provider or seller of the tickets, registrations, or reservations you purchased. The sole document that governs your coverage is the refund protection wording provided to you upon purchase